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See the original image at news.cnet.com

More problems reported with Apple's MobileMe Mail

news.cnet.com — More MobileMe problems were reported over the weekend, this time with e-mail.

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  • farfromsubtl, on 07/22/2008, -1/+12I seem to be among this so-called 1% of users! I feel like I have won the fail-ottery!

    Forwarding through Gmail as a back up FTW.
    • FutureGuy, on 07/22/2008, -6/+8its a shame you are actually paying for this. You can take solace in the fact that you are making Jobs richer.
      • farfromsubtl, on 07/23/2008, -2/+8Why would I take solace in that? You must be assuming that I purchased the service based on some idiotic fan-boyism and not because splitting a family pack among my Mom, Dad, and Grandparents was a simple and easy way to get them started with photo-sharing, chat, and email with no-brainer set-up and turn-key usability.

        People who slam .Mac or MobileMe use a subjective non-argument that the service is not useful for some people. Sure, it would be nice if it was cheaper, but for people like me and my family, it has paid for itself (these technical problems aside).
    • plimpton777, on 07/23/2008, -1/+12"An Apple representative did not immediately return an e-mail seeking comment on what might be causing the problems."

      LOL, maybe because his email wasn't working?
  • ioquatix, on 07/22/2008, -4/+16I was participating in the Apple Support Forums. A lot of posts were deleted recently, including all of mine, and many others. My posts were deleted for containing “Off-Topic, Advertising and Non-Technical” material. I saw about 80% of posts deleted regarding the MobileMe issues. These posts contained people helping each other, consoling each other and generally dealing with the lack of information from Apple.

    Eventually it went critical http://discussions.apple.com/static/discussionsbac ...

    It seems like Apple is very immature and doesn’t know how to communicate with their customers. Surely, we are worth an explanation of the problem?

    The most depressing part is not the problem itself - its the fact that so many people have pride in Apple’s services and products, yet they get treated like dirt. I’m really sorry to everyone out there who had posts deleted, ignored and email lost. I really am.

    For more technical information, please see http://weblog.oriontransfer.org/articles/2008/07/2 ... I've spent some time researching what is going on. There are some other posts there too.

    Kind regards,
    Samuel
  • ioquatix, on 07/22/2008, -2/+5I found out one URL that they systematically are removing: http://www.apple.com/pr/contacts/

    It contains contact information for many people at Apple.
  • BillGMohr, on 07/22/2008, -5/+7This is an absolutely terrible product. I have not been able to access my email for now over four days. I am so angry about this. I am waiting on an email from the V.P. of my company, and I just may lose my job over this. The worst part of this is that there is no communication from Apple. A little honesty would really go a long way. No estimate on when service will resume, no real explanation of what is really wrong. Thanks Apple, you have really screwed me!
    • theculchie1, on 07/23/2008, -1/+12At the risk of sounding like an *****, why are you depending on bleeding edge tech for stuff that might get you fired?

      • ToiletGhost, on 07/23/2008, -1/+2bleeding edge tech. HA

        what's so bleeding edge about the phone beyond it's screen?
      • theculchie1, on 07/23/2008, -2/+1Well obviously Mobile Me!

        If the poster was so concerned about receiving mobile emails to the extent that he may get fired, why did he choose something that was just launched and unproven!
      • phoomp, on 07/23/2008, -0/+3@theculchie: Webmail = bleeding edge tech?
        What if he migrated over from .Mac and assumed he could expect the same level of quality?
    • chroko, on 07/23/2008, -0/+2"Hey John, I've been having some email problems this week. When you email me the project files, could you have your assistant call to make sure I received your message? Thanks!"

      Case Closed! Another victory for me!
    • derdrache, on 07/23/2008, -0/+1gmail forwarding. google wins
  • jimoase, on 07/22/2008, -1/+2Apple is being less than forth right with their public information. Please look at the log files for MobileMe. Those files claim normal service has been restored several times since last Friday. My service, like many reporting to various forums, has been crippled since last Friday. I can send and not receive email.

    To those at Apple posting those erroneous messages, please remember Apple is piece of paper brought to life by people. What ever reputation Apple has is the collective efforts of people employed by Apple. People make the decision to value their integrity each day. Those posting erroneous messages can learn the value of their personal integrity on payday or with their next choice. Integrity and freedom are not free or earned instantaneously. Our society is better served with honest behavior. I think there is evidence of a lack of integrity in those Apple MobileMe log files. Be proud enough to use your full name.

    Jim Oase
    • briLo, on 07/23/2008, -0/+0How dare we let this happen. Let's stand up and use our real names for the sake of a perfect society........wait a second. It's a phone that just rolled out.
      On second thought, you should be checked out for mental issues my friend.
  • ioquatix, on 07/22/2008, -5/+2Great video about the problems:

    http://nz.youtube.com/watch?v=l7qZ6bFSgkI

    Very funny
  • ioquatix, on 07/22/2008, -1/+7Don't forget to leave your review of their fantastic product at Amazon.

    http://www.amazon.com/gp/product/B001BY45QO/ref=cm ...

    5 stars! Great work Apple. :/
  • KnightMareInc, on 07/23/2008, -6/+16but apple products just work LOL
  • dmourati, on 07/23/2008, -0/+8Email is a mission critical app for all businesses. Treating the problem like App Store feedback is not the solution to this problem.
    • briLo, on 07/23/2008, -0/+0Sure it's critical for businesses but how many companies are using these as mobile devices as opposed to glorified cell phones?
      • phoomp, on 07/23/2008, -0/+1How many companies does Apple *want* to be using these as mobile devices as opposed to glorified cell phones?

        Currently, their quality of service tells me the number is 'zero'.
    • chadpyle, on 07/24/2008, -0/+1iPhones, however, are not mission critical for businesses.
  • zybeyond121, on 07/23/2008, -2/+0it is very good
  • michaelphw, on 07/23/2008, -0/+3I had some down time yesterday around 10am to 4pm, flood of emails came when it 'worked' again.
  • peestandingup, on 07/23/2008, -2/+1Probably not a good idea to digg up news stories that are over 24 hours old. Especially one that mentions specific days & hours.

    But yes, MobileMe sucks donkey balls.
  • nonsequitur668, on 07/23/2008, -6/+2Before I can focus on the ignorance that abounds in Apple's inveracities, I must qualify Apple's character, its sources, and even its personal frame of mind towards me. I will start this discussion by arguing that it took me a lot of thinking and a lot of observing to become quite sure that what I have just told you is in fact correct. Then, I will present evidence that our sacred values and traditions mean nothing to Apple. There's nothing controversial about that view. It's a fact, pure and simple. It was a fact long before anyone realized that if I were a complete sap, I'd believe Apple's line that you and I are objects for it to use then casually throw away and forget like old newsprint that's performed its duty catching bird droppings. Unfortunately for it, I realize that Apple wants us to emulate the White Queen from Lewis Carroll's Through the Looking Glass, who strives to believe "as many as six impossible things before breakfast". Then again, even the White Queen would have trouble believing that those of us who oppose Apple would rather run than fight. I prefer to believe things that my experience tells me are true, such as that you should not ask, "How can we break Apple's hypnotic spell over offensive proletariats?", but rather, "Is it possible for those who defend irascible, haughty heathenism to make their defense look more mendacious than it currently is?". The latter question is the better one to ask because I have always been an independent thinker. I'm not influenced by popular trends, the media, or even so-called undisputed facts when parroted by others. Maybe that streak of independence is what first enabled me to see that the biggest supporters of Apple's fork-tongued, overweening schemes are counter-productive dipsomaniacs and belligerent, randy segregationists. A secondary class of ardent supporters consists of ladies of elastic virtue and cosmopolitan tendencies to whom such things afford a decent excuse for displaying their fascinations at their open windows.

    While we all despair over Apple's cacodemonic disquisitions, we must also remember the principles that will guide our better behaviors and higher aspirations. If we don't pave the way for people of every sex, race, and socioeconomic status to fulfill their own spiritual destiny, our children will curse us in our graves. Speaking of our children, we need to teach them diligently that if I hear Apple's foot soldiers say, "75 million years ago, a galactic tyrant named Xenu solved the overpopulation problem of his 76-planet federation by transporting the excess people to Earth, chaining them to volcanoes, and dropping H-bombs on them" one more time, I'm going to throw up.

    If Apple were paying attention -- which it would seem it is not, as I've already gone over this -- it'd see that one does not have to disparage and ridicule our traditional heroes and role models in order to challenge its pathological assumptions about merit. It is an otiose person who believes otherwise. Pardon my coarse language, but the first thing we need to do is to get Apple to admit that it has a problem. It should be counseled to recite the following:

    * I, Apple, am an abysmal rake.
    * I have been a participant in a giant scheme to introduce disease, ignorance, squalor, idleness, and want into affluent neighborhoods.
    * I hereby admit my addiction to cynicism. I ask for the strength and wisdom to fight this addiction.

    Once Apple realizes that it has a problem, maybe then it'll see that I am now in a position to define what I mean when I say that I surely assert that it is full of it. What I mean is that if they could speak, the birds, snakes, and other creatures who are our Earth brothers and Earth sisters would clearly say that Apple makes a lot of exaggerated claims. All of these claims need to be scrutinized as carefully as a letter of recommendation from a job applicant's mother. Consider, for example, Apple's claim that the moon is made of green cheese. The fact of the matter is that it is too sordid to read the writing on the wall. This writing warns that its attendants are tools. Like a hammer or an axe, they are not inherently evil or destructive. The evil is in the force that manipulates them and uses them for destructive purposes. That evil is Apple, who wants nothing less than to clear-cut ancient forest lands. Let me close where I began: The baleful influence of factionalism is plainly evident in the palpable one-sidedness of Apple's communications.
    • farfromsubtl, on 07/23/2008, -0/+4Someone, get this man a blog!
    • seibikitei, on 07/23/2008, -0/+0Cause that's all we need, yet another blog pontificating about technology. Yeah... amusing at times but I hope you copied and pasted this from somewhere, I don't want to know how long it took to come up with that whole thing. 6/10
  • FinThingSucks, on 07/23/2008, -1/+1They are obviously trying to shut down another medium to access Apple Tech Support.
  • toetagger, on 07/23/2008, -0/+1This is who is hosting the service... http://en.wikipedia.org/wiki/Akamai_Technologies
  • Zippo, on 07/23/2008, -2/+6*shrugs* MobileMe's been working fine for me.
    • joel8x, on 07/23/2008, -0/+3Me too, it just goes to show, 1% of people with a problem make up 99% of people talking about a product on forums.
    • crashingechelon, on 07/23/2008, -0/+3same here, i signed up for the 60 day trial and the only issue i had was with the login at me.com but after going to the apple forums i got it to work
    • caseyd, on 07/24/2008, -0/+1i have had .mac since 2006 and have not had any trouble with it except for maybe 3 times that i can recall, minus the few outages from the transition to mobileme. MobileMe works well for me. Go US!
  • andrewpmk, on 07/23/2008, -1/+2Just use Gmail.
  • inyearstocome, on 07/23/2008, -0/+1Why would anyone pay for an email/calendar service now? There are so many amazing and FREE options out there.

    I can see it now... "New, iNET... Internet by Apple. Only $1/minute"
    I guess fanatics want everything.
  • chadpyle, on 07/24/2008, -0/+1Man, you Apple kids are gluttons for punishment. Get yourself a Blackberry. They play tunes/video and have a stellar, built-in e-mail app... that works... all the time. And it doesn't cost a cent extra! AND you don't have to put your greasy fingers all over the screen 'cause it has an actual keyboard built-in!
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