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Microsoft Sues DHL After Train Dumps 21,600 Xboxes
pcworld.com — Microsoft is suing U.S.-based cargo-delivery service DHL Express for allegedly losing 21,600 Xbox game consoles because of a train derailment in Texas, according to court documents.
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- adairnic, on 10/11/2008, -2/+126I am not sure how DHL expected this would end if they refused to compensate Microsoft, or any other company with goods involved in this type of accident.
- passedoutghost, on 10/12/2008, -1/+19I'd actually like to have a look at the contract that MS signed with DHL first before jumping to any conclusions. Usually in situations like these there's a disclaimer.
It appears that DHL doesn't publish any disclaimer on their website unless I login. Has anyone else done business with them before and has a copy of the contract?- RidesAPaleHorse, on 10/12/2008, -0/+13My best friend happens to work for DHL and tracks lost packages. DHL's shipping contract specifically indemnifies them in the case of train derailment. I don't see where Microsoft has a case.
- passedoutghost, on 10/12/2008, -1/+6If MS can prove that DHL has breached their terms of the contract, (i.e. the pilfering) then MS has a case.
- RidesAPaleHorse, on 10/12/2008, -0/+5I think the "pilfering" referred to people stealing units after the derailment. That would still be loss due to derailment and non-actionable.
- darkha1f, on 10/12/2008, -1/+8I think its common knowledge that DHL is the bastard step-child of the shipping business. There's a DHL "outlet" at our local airport and the guys I've flown with have all witnessed packages being dropped and thrown about with no care whatsoever. I think the corporate culture of that company in terms of personal accountability is nowhere near the level of fedex or ups.
- TheGuruStud, on 10/12/2008, -9/+1WTF is M$ bitching about? I bet most of those RROD boxes still work (for now). Go out and pick them up. Hell, I'd be grabbing as many as I could and running away lol.
- MtheoryX, on 10/12/2008, -1/+5lol@darkha1f:
You truly believe that DHL is the only shipping company that treats shipments like that?
Ignorance is bliss, indeed. - darkha1f, on 10/20/2008, -0/+1Looks like I offended a DHL employee
Yes I truly believe that other shipping companies treat my packages with the utmost respect. /sarcasm
- hackiavelli, on 10/12/2008, -0/+2Most carriers have limited liability - usually $100 for packages and $100,000 for cargo containers - and allow you to purchase additional insurance through them (and even then they can deny your claim).
The fact that Microsoft seems to be suing DHL for negligence rather than under the terms of their contract would point that the damage wasn't covered by the contract.
- passedoutghost, on 10/12/2008, -1/+19I'd actually like to have a look at the contract that MS signed with DHL first before jumping to any conclusions. Usually in situations like these there's a disclaimer.
- Buchanan439, on 10/11/2008, -2/+39Because of a train derailment...how far could the train have gotten?
- Nidy1, on 10/12/2008, -4/+50Huh, it seems a little over 21,000 Xboxes were just put on Ebay.
- habbofresh, on 10/12/2008, -1/+25The train made it all the way to the crash.
- giogalindo, on 10/12/2008, -0/+2i bet they said that the train was going over a river or something.
- stutimandal, on 10/11/2008, -5/+112DHL deserves it. They keep "missing" packages without any penitence, as if it is normal. Now deal with the big guy having a whip.
Even if the train got derailed, it is their job to keep/provide insurance for lost products.- praha, on 10/12/2008, -13/+4"They keep 'missing' packages..."
Where TF did that statement come from? That's a bold statement to make about the world's #1 express company.
And, I didn't make up #1 - outside the States, DHL pwns the business. Of course, inside protectionist US, FedEx and UPS dominate by a long shot.
And in the interest of full disclosure, I happen to work for them.- hawkspur, on 10/12/2008, -2/+8Lol. Somehow i could tell that you worked for them without reading the last sentence. Biased much?
- ratmash, on 10/12/2008, -0/+2If you assert that you are not making up the #1 claim, would you care to point us to the indpendent source you used to back up the statement that DHL 'pwns the business'?
- shango5, on 10/12/2008, -0/+6DHL is one of the worst delivery services I have ever dealt with. The two times someone has sent me something through them the item was lost with the driver swearing that I collected them.
- stormofswords, on 10/12/2008, -0/+5Yeah, I sent a couple of packages through DHL once and when they finally arrived they looked like they had been used repeatedly for boxing practice.
DHL sucks - spambutcher, on 10/12/2008, -0/+3It seems like every time I've used DHL - the result was a "memorable" experience - package delivered to a house 2 blocks away - several days late, etc.
If it's important - use UPS or Fed-ex or even USPS. - cgreentx, on 10/12/2008, -0/+4I thought this problem was unique to DHL in my area. I gues snot. Over the past 5 yars I've had 5 time critical packages delivered by DHL. Of those, 4 were mis-delivered and the 5th was delivered 4 days late even though it went out for delivery each day prior to the actual delivery.
- aywwts4, on 10/12/2008, -0/+3I have had the misfortune of buying five things from companies that used DHL as their primary shipper.
Two separate packages were lost they did nothing to help me and gave me a really long claim form which would take weeks to reimburse me. One of those times my package was found in a truck weeks later, so I got two day + two week shipping on one of them and the other was only 20 dollars so I just gave up ever seeing that money again.
One package was shipped many blocks away from me, not the same street, not the same number, nothing, I thought it was lost like the others, DHL was fighting me over it, one call rep called me a liar, I was going to be out a lot of money because nothing covers "Delivered". then this good Samaritan knocks on my door and says he got this on his porch a week ago.
They left a laptop sitting in the unlocked entryway to my building, I'm quite confident it required a signature.
Finally they crushed another box completely, And I was just laughing as they wanted me to sign for it. Shredded edges, it looks like someone was jumping on it, the card board was falling apart and peanuts were falling out. The packers were overzealous in packing peanuts and the item survived, but that was luck, not DHL.
DHL, worst shipping company in the world, hands down, no question. Worst everything, even customer service. I don't shop anywhere that prefers DHL. UPS is great though, never had a bad UPS experience, and I get packages weekly. - samard2002, on 10/12/2008, -0/+2In my experience, DHL drivers are the worst. I have had several packages go out for delivery and return back to the facility even though I was sitting at my house waiting for the package. There has never been an explanation.
I would rate DHL below USPS and that says a lot.
- theblacknight, on 11/18/2008, -0/+1According to the contracts when I ship things, it's not their job unless insurance was paid for.
- praha, on 10/12/2008, -13/+4"They keep 'missing' packages..."
- trademark912, on 10/11/2008, -1/+36Drop Handle and Lose, at it again...
- BradBrown, on 10/12/2008, -0/+2At UPS, our equivalent is "Ooops."
- frostfang, on 10/12/2008, -0/+3Delivery Halfway Lost
- MrFoof82, on 10/12/2008, -0/+1I always preferred Dirty Harry Logistics.
- vsujohn2, on 10/11/2008, -5/+144The Red Rail of Death
- krustaceo, on 10/11/2008, -43/+3Dude you have this amazing talent for making jokes. Seriously, no one saw that coming! Totally original!
Any Titanic jokes you wanna throw at us?
Such talent...- DeskFlyer, on 10/12/2008, -3/+39You have a talent for being a superb douchebag.
- Tobey, on 10/12/2008, -0/+5Well, it was totally original, and I'm pretty sure no one did see it coming... So, I guess I agree with you.
- Needles13, on 10/12/2008, -0/+5I had a little giggle. I did not see it coming, so, I agree with you too.
- psion01, on 10/12/2008, -0/+7Yep, color me surprised, as well. Krustaceo's got a future as a talent scout!
- Acuraracer32tl, on 10/12/2008, -16/+3Ohohoho! Is funny because you said red rail of death, but what you meant to say is red ring of death. Is funny because it relates to a train. Ohohoho!
- mynameistux, on 10/12/2008, -0/+3breaking news, captain obvious says something obvious.
- Elderon, on 10/12/2008, -6/+6I don't know what the big deal is. I think a lot of the red ring of deaths are from people not properly setting up the system to keep it ventilated. Keeping it inside a cabinet or entertainment center is a good way to overheat. I have mine on a hardwood floor, works fine. It's my first and only one from about a month after the system came out.
- ScottDaMan, on 10/12/2008, -7/+5And just incase others think its rare, I also have an Xbox 360, 2 years, well ventilated, no red rings.
- aywwts4, on 10/12/2008, -0/+10Dear fanboy apologists,
Give it up, Microsoft has, personally it's five failed Xboxes in an open air entertainment center in a cold apartment. Its the hardware, it was built wrong. Don't blame the victim, they weren't asking for it, what with the way they dressed. It was poor hardware and Microsoft has finally cut a huge check to pay for it after years of treating core customers like *****.
In short, shut the hell up, the console should have been recalled, it basically was but in slow mo. A 1/3rd failure isn't a figment of people's imagination and poor entertainment centers.
- Downfall88, on 10/12/2008, -0/+0It'll getcha!
- justok, on 10/12/2008, -0/+2I was thinking something about how they're all off line now, or they should have used Ruby on Rails
- krustaceo, on 10/12/2008, -5/+1All you guys burying me are absolutely right! His joke deserves a strong, unanimous response. I was wrong and I deserve your harsh and objective words. I stand corrected! Yes, you sure showed me. You see, the problem is that I did not understand the joke! Red Rail of Death, as in Red Ring of Death!!! Such a maverick!
I am still not totally blown away. But I need more! Would any of you care to... blow me... away?- aywwts4, on 10/12/2008, -0/+4Did forty people each voting for krustaceo is a "superb douchebag" make you question your self worth? feeling a bit insecure? making some weird schizophrenic unneeded followup replies to yourself?
- krustaceo, on 10/11/2008, -43/+3Dude you have this amazing talent for making jokes. Seriously, no one saw that coming! Totally original!
- psud0, on 10/11/2008, -18/+321,600 XBOX consoles got lost??? The entire train crashed or what?
- zeroshiftsl, on 10/12/2008, -0/+23I swear people don't read the articles anymore.
- grumpyrain, on 10/12/2008, -0/+16They never have, but what amazes me is that some people don't even bother read the single sentence description submitted to digg.
- SEANWOOKIE, on 10/12/2008, -1/+4They accidentally loaded them into a ghost train.
- zeroshiftsl, on 10/12/2008, -0/+23I swear people don't read the articles anymore.
- ileftfark, on 10/12/2008, -1/+30It's gonna be a good Christmas in McAllen, TX this year.
- Zaxcomp, on 10/12/2008, -9/+182Xbox: Crashing Before Reaching Your Home
- meghalc, on 10/12/2008, -11/+16Xbox still played more than ps3
- krustaceo, on 10/12/2008, -6/+6wow another maverick!....
- Blackham, on 10/13/2008, -0/+1Dude... give up
- jackharvest1, on 10/12/2008, -4/+1LMAO!!!
- rustychipmunk, on 10/12/2008, -0/+1You should be a comedian
- aahmed753, on 10/12/2008, -21/+3hmm that's no accident, this was inside job... some one pulled McGayver and got 21,600 X-box and went to maxico!!
- Poseur117, on 10/12/2008, -4/+13you ***** suck.
- aahmed753, on 10/12/2008, -0/+1damn, i didn't know there are so many maxiconos here... i thought president Bush was on it! His another failure
- Poseur117, on 10/12/2008, -4/+13you ***** suck.
- mojaam, on 10/12/2008, -22/+11People ought to sue Microsoft for selling a crappy product that experiences the red rings of death
- AlexanderZero, on 10/12/2008, -6/+3It's covered under warranty...
- apena89, on 10/12/2008, -5/+5But do they reimburse you for wasting your ***** time while you wait for your system to come back? i didn't think so. Why even chance $300?
- AlexanderZero, on 10/12/2008, -6/+2Well, for one thing the latest generation of the consoles rarely malfunction. Also, consumers have to show a little bit of intelligence when using the system so not to let it overheat. I don't have any bit of worry about my Xbox 360 failing.
- apena89, on 10/13/2008, -0/+1When systems have been reported to RRoD immediately after purchase, opened, and tested (at my work), something is ***** wrong.
- AlexanderZero, on 10/12/2008, -6/+3It's covered under warranty...
- Eriksrocks, on 10/12/2008, -21/+2Who the hell ships 21,000 consoles on a TRAIN?
- monkeyv, on 10/12/2008, -1/+22A company who ships alot of freight and wants to do it cheaply?
- haydesigner, on 10/12/2008, -8/+2Who the hell ships 21,000 anything on a TRAIN?
(yeah, even that way, it still sounds completely moronic) - passedoutghost, on 10/12/2008, -1/+7Well, ***** they can't ship them on mules.
Trains are the most cost effective way of transporting goods interstate or to sea ports. Trucks cost too much considering the amount of fuel needed and they'll usually need to stop to refuel and the driver cannot possibly stay awake that long. A train on the other hand can go non stop.
Why don't people think before they comment? - kashem, on 10/12/2008, -1/+6Companies & Shippers do this all the time for large orders. It later reaches a hub, where they deliver via truckloads to warehouses.
- PHiZ187, on 10/12/2008, -23/+35If I was DHL, I would only reimburse for 1/3 of the Xboxes, cause we all know that 2/3 of them would just RROD anyways...
- jerrycurley, on 10/12/2008, -14/+2Only f 2/3 f he pee hat bugt em are idios who don't know how to take care of it. I don't know ANYOINE that has gotten the RROD. Then again, I don't hang out with ***** idiots who put theirXBox in a closed entertainment center with no ventilation.
- eshiki, on 10/13/2008, -0/+2MS is only suing for about $100 a piece anyways, so that's about a third of retail value.
- seltaeb4, on 10/12/2008, -14/+151Microsoft products cause everything to crash, it seems.
- emanaydin, on 10/12/2008, -4/+17LOL one of the best comment's i've read in a while
- Tripacer9999, on 10/12/2008, -2/+2Oh that is just morally obese.
- cawfee, on 10/12/2008, -6/+21One of those will be your "new, reconditioned" Xbox RROD replacement unit.
Enjoy your moist electronics.- abajaj2280, on 10/12/2008, -1/+5so true
- Tegurit34, on 10/12/2008, -0/+3Very true. My roommate sent his in for some sort or problem, got a new one 3 weeks later, and after a week it had RROD. He's not too happy about it.
- jerrycurley, on 10/12/2008, -10/+1Just because YOU are too ***** stupid to use a computer does mean it is the OS's fault.
- abajaj2280, on 10/12/2008, -1/+5so true
- kangy3213, on 10/12/2008, -10/+5that sucks
- dtkeith, on 10/12/2008, -2/+1tard
- abajaj2280, on 10/12/2008, -9/+3i thought DHL wasn't responsible for lost/red ringed items...
- TheMachine1, on 10/12/2008, -8/+321,000 cpu super computer in Dr Evil's basement. All ultimately paid for by some failing Wall Street insurance company that will be bailed out by the US tax payer.
- Trav3133, on 10/12/2008, -13/+3LOL RED RING OF DEATH/CRASH/MICROSOFT SUX!
- ironhide, on 10/12/2008, -3/+2Delayed or Hellishly Late
- bewnshine, on 10/12/2008, -2/+24Where exactly in Texas?
Just curious...
*calls up U-HAUL* - Jo9100, on 10/12/2008, -2/+18DHL is still such a ***** delivery service. To everyone: If you have the choice, DON'T CHOOSE THEM. I know this is just a Microsoft shipment but it looks alot like their usual practices.
- mastercheif, on 10/12/2008, -1/+1I actually have had nothing but good experiences with them. I know apple uses them for their RMA service and they are nothing but expedient and punctual.
- kjcdude, on 10/12/2008, -1/+1I've never had a problem with DHL. I use them at work and for personal items and they are by far better and faster than UPS and FedEx.
- carlosos, on 10/12/2008, -0/+1I never had any problems with DHL I only have problems with USPS and way too many.
- MtheoryX, on 10/12/2008, -0/+1In all fairness, I highly doubt that train derailment is "their usual practices."
- DeFex, on 10/12/2008, -9/+4What do you expect when you buy a toy computer
p.s. were the xboxes all destroyed? it seems unlikely. i expect some firemen and clean up workers had a great xmas last yer. - SDeluxe, on 10/12/2008, -7/+2I would of love to witness this. And hey, not because I'm sadistic ***** who wants to see people potentially hurt in train wrecks.. just because snatching a few Xbox 360s sounds like a good damn day
- dtkeith, on 10/12/2008, -1/+2tard
- GorfTron, on 10/12/2008, -8/+27Microsoft, just sell the broken XBOXs. Nobody will know the difference.
- Nubz0r, on 10/12/2008, -0/+34DHL is a terrible carrier.
2nd Day Air does not mean a week from next Friday. - GregFD3S, on 10/12/2008, -2/+22$2,000,000 in damages for 21,600 Xboxes? That's about $92 per Xbox.
- abajaj2280, on 10/12/2008, -8/+5that's how much that ***** is actually worth minus the profit expected to be made
- lukedemi, on 10/12/2008, -3/+2yea right, they take a loss on every one sold iirc.
- enclaved, on 10/12/2008, -1/+4at one point they took a loss, but if by now they aren't making money on them, even with the arcade or whatever it is that just dropped to 199 they are doing something wrong.
- jerrycurley, on 10/12/2008, -3/+2luke...you recall incorrectly. Either that or you have no short term memory and can only remember things from over a year ago. They have turned a profit for quite some time.
- ChildeRoland420, on 10/12/2008, -0/+3@jerry,
They may or may not be making a profit, per unit sold. But, they are not making a profit every quarter from the XBox division. In fact, they've probably only had 3 or 4 profitable quarters since the original XBox launched.
- HeroicLife, on 10/12/2008, -0/+13Or maybe not all the Xboxes were lost/destroyed?
- abajaj2280, on 10/12/2008, -8/+5that's how much that ***** is actually worth minus the profit expected to be made
- ufia, on 10/12/2008, -2/+41DHL accidentally the whole train.
- Hignaki, on 10/12/2008, -1/+17I...I actually liked this comment. I need to go rethink my life a bit.
- marshallpeck, on 10/12/2008, -7/+10...and a new meme is born.
- somestranger26, on 10/12/2008, -0/+11An old meme...
- 1hrSleep, on 10/12/2008, -0/+2@somestranger26: How's an old meme born?
- stuffradio, on 10/12/2008, -4/+4Microsoft should me an XBox for free!
- Ramenamen, on 10/12/2008, -1/+6I accidentally a whole Xbox.
- doublefelix, on 10/12/2008, -1/+44Somewhere in Texas is a hobo with a whole lot of bargaining power.
- wyzzerdd, on 10/12/2008, -0/+11DHL sucks, I've had nothing but bad service from them.
- steveng, on 10/12/2008, -0/+18Dugg for anyone suing DHL... Bastards.
- AlexanderZero, on 10/12/2008, -15/+11The Playstation fanboys are really out in full force right now. New Xbox 360's rarely have issues any more. They've undergone revisions since they were first released. Meanwhile, the PS3 still has a ***** game collection.
- ChildeRoland420, on 10/12/2008, -2/+7Someone should really check the news out. New XBoxes are still having problems (not nearly at the rate of old ones, so it may be a reasonable failure rate by now). AND, games keep coming out for the PS3, there is an awesome selection available.
- 0xABADC0DA, on 10/12/2008, -2/+16DHL trucks around here regularly are going 10 or 15 over the limit (50 in a 35) and cutting in and out of the lanes. They scare me.
UPS updates their tracking like a day after it reaches someplace. They'll get the box there, but it might be banged up a bit. I told them to hold it at the depo once (because they flat out refused to leave it when I wasn't home) and their driver called me on my cell and said he was 'in the area' and 'wouldn't it be more convenient to drive over to the apartment complex he was at and get it off the truck'. How unprofessional is that! And they're uninspiring.
FedEx tracking is spot on. I wouldn't be surprised to go to fedex.com next time and get a realtime satellite picture of the truck driving up to my house. And when you have to pick it up at the station they scan a barcode and your package comes out on some computerized conveyor. And they'll actually leave a package at you house if you tell them too... even if it's $500 worth, because they actually trust their drivers. FedEx rocks.- thegsa, on 10/12/2008, -1/+4I avoid UPS.
I sent a room divider once with UPS from LA to Chicago and It was sent back because it was the UPS dudes destroyed it. It was broken in half, had bite marks, and a couple of holes.
Sent one via Fedex and there was absolutely no damage whatsoever.- fearlessfx, on 10/12/2008, -0/+5Bite marks? The UPS driver tried to eat your room divider?
- jerrycurley, on 10/12/2008, -3/+2Yes..YOUR service is indicative of the service tha all customersreceive.,
Myself...I have gotten dozens of packages from UPS this past summer. And aside from one that was badly labled, I have had noproblems at all. Many I have asked to be held at the customer center, and they have without any hesitation. (You have to ask before they get out on the truck, you know.)
And many times, I have checked the tracking as soon as I walked back to my computer, and itis ALREADY showing tha it was delivered. Literally before teh UPS truck has left my street. - 1hrSleep, on 10/12/2008, -1/+2I had many boxes come in a month or two ago.
1)Canada post / USPS
2)Purolator
3) UPS
Guess which box not only looked like it had been stepped on and squished, but also had a tear in the side.
UPS. United Package Smashers. - BradBrown, on 10/12/2008, -1/+4I worked for UPS corporate for two years. Package handlers are known internally as "throwers" (not a joke):
http://bradbrown.com/?p=74
I was taking a tour of the Pleasantdale hub in Northeast Atlanta one day. The manager giving the tour had his back turned to the belt...as a worker took boxes off one belt and threw them onto the next. After giving us a "we take great pride in our work" speech, he turns and sees what's going on and yells "Hey, PLACE the packages on the belt." Of course, I would suspect business as usual after we left. - UsedToBeRed, on 10/18/2008, -0/+1FedEx is such a great company....that they resort to cheating the American Taxpayer all in the name of corporate greed. FedEx pays their ground drivers employees with an illegal contractor scheme designed to avoid payroll taxes, a vital source of tax revenue for our government. This scheme is about to come to an end....very soon. FedEx will be the next company to crater, just like Bear Stearns and AIG did.
- thegsa, on 10/12/2008, -1/+4I avoid UPS.
- MoeWasHere, on 10/12/2008, -1/+20Like the rest of us Microsoft learns a painful lesson as to just why DHL is cheaper - THEY SUCK!
- meghalc, on 10/12/2008, -1/+4Just a curious question. Does DHL own the trains they use to transport their shipments?
- jeebodon, on 10/12/2008, -9/+6I bet college students caused it so they could steal the consoles and play Call of Duty 4...
- mynameistux, on 10/12/2008, -2/+3I don't
- BedPost, on 10/12/2008, -0/+7A kid on my friend's list actually had an xbox on that train. We got a message from him (you can send messages through xbox.com) "won't be on for a while, train with my box got derailed". It was a big "wtf?" for a while.
- apena89, on 10/12/2008, -2/+9XStylus comments:
"Wait a sec, these consoles were headed TO Flextronics in Hong Kong? That's the OEM contractor that makes the XBox for Microsoft. One would expect XBoxes to be coming from Hong Kong, not going.
Methinks these consoles may have already been defective before the trainwreck and were being sent back for credit. If that's the case, then this trainwreck situation throws a massive monkey wrench into determining who should get credited for what because it'd be difficult to determine which defects were a result of the wreck and which defects were a result of workmanship errors by Flextronics."- mrroarke, on 10/12/2008, -0/+3virtualpalaboi says:
"it was already stated, "impact damage, wetting, pilfering and shortage" after a derailment near Duke, Texas."
- mrroarke, on 10/12/2008, -0/+3virtualpalaboi says:
- dasunst3r, on 10/12/2008, -0/+12This is about an order of magnitude as bad as when some DHL trucker confused Fahrenheit/Celsius and ruined some $ 883K of equipment headed for Samsung Austin Semiconductor (reference: http://www.semiconductor.net/articleXML/LN79364424 ... )
- Xizer, on 10/12/2008, -0/+8I'm going to have to agree with the anti-DHL sentiment here. The one time I received a package from them I got it a week late and it was damaged.
Horrid, horrid service. - itcoll, on 10/12/2008, -12/+3x-box is still getting orders ?
- jerrycurley, on 10/12/2008, -0/+3yup..lots. More than anything you like is.
- drtitanium0, on 10/12/2008, -1/+2How long before directive 51 is initiated?
- AppleMacStud, on 10/12/2008, -10/+5I sure wish someone would lose all Windoze shipments! The world would be a better place.
- K4emic, on 10/12/2008, -1/+5Would you like to buy a rotten apple at a ridiculously high price?
Thought not. - machine117, on 10/13/2008, -0/+1I sure wish the apple fanbois would go away! The world would be a better place.
Don't get me wrong, typing this from an ibook and going to get a new macbook tomorrow...but no one cares, and I don't feel the need to spew that kind of garbage everywhere.
- K4emic, on 10/12/2008, -1/+5Would you like to buy a rotten apple at a ridiculously high price?
- healthyapples, on 10/12/2008, -1/+5well at least they still have 21,600 xbox boxes to scam people on ebay.
- brickbat, on 10/12/2008, -1/+6This may upset all the DHL bashers but this isn't purely a DHL thing. All freight companies use common carrier boilerplate terms and conditions which determine compensation based on weight. Its all based on international conventions. I think its the Warsaw convention but it was years since I studied this. The compensation is very low and that's why they all offer extra insurance. If Microsoft didn't get extra insurance or were "self insured" then that really is their problem. Most trans-nationals are "self insured" - meaning they take the risks themselves. This move from MS is desperation and I doubt it has any chance of success.
- snoop396, on 10/12/2008, -5/+4DHL is german based
- monkeyv, on 10/12/2008, -1/+1Parent company yes DHL express is US based but owned by the german based one.
- sirjoebob, on 10/12/2008, -0/+1Too bad that DHL will soon be pulling out of the US all together...
- alpharaptor, on 10/12/2008, -0/+2DHL loves david hasselhoff
- scottydawg, on 10/14/2008, -1/+1What does this have anything to do with the story? Hey lets throw out random facts
- monkeyv, on 10/12/2008, -1/+1Parent company yes DHL express is US based but owned by the german based one.
- snoop396, on 10/12/2008, -9/+1DHL is german based
- Downfall88, on 10/12/2008, -3/+2Won't somebody think of the children?!
- caeser5786, on 10/12/2008, -3/+3assuming those are just the base $199 models, that's $4,298,400 lost, so Microsoft is actually asking for half of what they're worth. But for Microsoft that's like an hour and a half of Bill Gates retirement fund.
- MtheoryX, on 10/12/2008, -1/+1Bashing Bill Gates? Seriously?
STFU already.- caeser5786, on 10/12/2008, -0/+2I wasn't bashing Gates, the guy's just loaded out of his mind.
If you read it you'd understand that.
- caeser5786, on 10/12/2008, -0/+2I wasn't bashing Gates, the guy's just loaded out of his mind.
- MtheoryX, on 10/12/2008, -1/+1Bashing Bill Gates? Seriously?
- INTERNETMASTER, on 10/12/2008, -9/+4xbox2 is no longer just a metaphorical train wreck
- creaturecool, on 10/12/2008, -4/+2sorry, I was just recharging my lucky penny.
- FatD, on 10/12/2008, -3/+1Anyone know who was operating the train? UP or BNSF?
- scottydawg, on 10/14/2008, -0/+1UP
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Show 51 - 79 of 79 discussions

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