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AJAX Feedback Mechanism

ibegin.com — Nifty little mechanism that lets you get user feedback on a page without harassing them. Should be on your site

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  • Kailash.Nadh, on 10/12/2007, -5/+4Nify, its definetly gonna come handy.
    • ryan_merket, on 10/12/2007, -13/+7Pssh...who needs feedback from the disabled? We all know they are already dead inside...


      /sarcasm
    • escheppa, on 10/12/2007, -9/+2Damn straight it is!
    • xENo, on 10/12/2007, -10/+1Because disabled people can't use computers! Disabled people dont have ajax!

      Dude, learn why you're saying something *before* you say it.
    • iHeartLiberty, on 10/12/2007, -0/+3I just put this on one of my sites - took about 3 minutes. Very slick. Now I'll know just *exactly* how bad that site sux! :-)
    • AhmedF, on 10/12/2007, -0/+3Give a URL :)
  • MattLat, on 10/12/2007, -8/+10University of Wisconsin, Platteville has been doing this for quite some time now:

    http://www.uwplatt.edu

    It's actually really handy, I suggest putting feedback on any site... it's an awesome way to see just what your users think of the website.
    • Muzztein, on 10/12/2007, -7/+4that's not AJAX ,,, it reload the page
    • MattLat, on 10/12/2007, -8/+3I don't see what the problem is? There's a cookie set up so you can't spam the feedback.
    • escheppa, on 10/12/2007, -1/+4Go U-Dub System
  • TubaTechno, on 10/12/2007, -7/+7The Feedback pop up is really really really really uglly. Otherwise, cool. Digg
    • mathew_bug, on 10/12/2007, -1/+6Change the CSS, don't rant.
    • matthawaii, on 10/12/2007, -0/+3Perhaps someone could change it to be from a very happy face, to an angry looking face.

      Still have a scale of five
  • BIGmog, on 10/12/2007, -2/+4I seems awkward with the pluses on the left and the minuses on the right. Shouldn't it be the other way around?
    • AhmedF, on 10/12/2007, -1/+1Easy to change - just open up the JS and move stuff around :)
  • trampish, on 10/12/2007, -3/+4The UWPlatt design is better, the other seems a little crude (the blue part anyway)
  • Subcranium, on 10/12/2007, -2/+7How does it help to know how much people like your site when you don't know _why_ people like or don't like it?

    The only time I think a system like this is useful is on sites that have a lot of stories and they each have a separate rating.
    • kypen, on 10/12/2007, -2/+1I don't think it would be too difficult to implement a comments box as well. I think the concept was more for the unobtrusive way that still catches attention.

      And to masamunecyrus below:
      Not exactly at ALL. Adobe's creates a popup window. That is annoying as hell.
  • masamunecyrus, on 10/12/2007, -3/+12Looks EXACTLY the same as the one Adobe has had for awhile.

    http://www.adobe.com/products/plugins/photoshop/index.html

    I like Adobe's animation better; however, this one has smooth movement.
    • Muzztein, on 10/12/2007, -5/+2that's not AJAX ... it's a JS that open a html page....

    • atozand1to10, on 10/12/2007, -1/+5They are outsourcing it to http://www.opinionlabs.com/ and like many other companies do.
    • smhill, on 10/12/2007, -2/+3@Muzztein
      So? the result is the same. Using AJAX is not a significant improvement over the original, it is just a different way to do it.

      ----

      I am a little surprised at what now qualifies and AJAX "news". Many of have been doing stuff like this since before it was called AJAX. Granted a AJAX driven gallery or web app emulating desktop is cool and digg worthy, but a feedback mechanism that is a clone of an existing one doing absolutely nothing innovative what so ever? Really, this is pretty much an example of very simplest thing you can do with AJAX.
    • Muzztein, on 10/12/2007, -3/+2I agree... but it reload the page.. so it's not the same result.

      1) reloading the page take time for the users ... so they don't vote.
      2) not reload or load a whole new page or anything and does not modify my current view and it's quick then ppl will vote...

      :)

      that's it
    • AhmedF, on 10/12/2007, -4/+1The point is for quick feedback without hassle. Eg search results - get feedback quickly without wait, reloading, our extra details.
    • AhmedF, on 10/12/2007, -3/+1And other sites use it too - Text-link-ads and so forth. The idea with this was to make it 1) simpler 2) easier to use 3) no need for external popups/page reloads.
    • smhill, on 10/12/2007, -0/+7@Muzztein
      The Adobe/Opinionlabs one does not do a page reload. Plus it allows for comments and more options. (though that stuff could easily be added the the ajax version.)
      So not really a gain.

      I'm not saying it is bad or worse, but it really isn't anything new, creative or a better that what is out there.

      However, they should have put some more thought into the release. The PHP presents some security issues. Not a problem for those who no what they are doing and the correct way to do things, but there will be a bunch of noobs downloading this and sticking it on their little blogs pretty much as is.
    • AhmedF, on 10/12/2007, -2/+1The PHP code is as basic as you get. Even though I am not sure what hole you are talking about.
  • shockingbird, on 10/12/2007, -3/+3I may make where it posts to a MySQL DB. Let me know if anyone's interested in the code.
    • AhmedF, on 10/12/2007, -2/+1Just see feedback.php, really easy to move it into SQL :)
    • shockingbird, on 10/12/2007, -0/+2Yeah, definitely easy but I was saying I'd include some mysql tables with it.
  • dante2010, on 10/12/2007, -4/+4Huh? Is this guy touting this as his own original idea? I've seen it used in quite a few sites for awhile now.
  • Powerdrift, on 10/12/2007, -4/+7Sony has also been using this on their site (at least Sony Style).
    • Daniel591992, on 10/12/2007, -3/+2he right, look around sony style and you'll see it

      http://sonystyle.com

      mod him up! :D
      • mcstephen, on 10/10/2007, -0/+0sonystyle.com is amazing in thier ajax implementations. Good design. Any developers working for sonystyle please mail to stephen.joey@matrixmatters.com
  • Adoozie, on 10/12/2007, -2/+5Doesn't digg already have something kind of like this? ;)

    But seriously, I HATE the delayed-scroll effect. I don't want that stupid thing distracting me every time I touch my mouse wheel. Bad design.
    • Subcranium, on 10/12/2007, -1/+2I agree. Maybe better would be if it disappeared and then slowly faded in after you settled down. Maybe.

      Or maybe it would still suck.
  • vvaduva, on 10/12/2007, -2/+5Floating things on a site are quite annoying in my opinion..from a functional perspective, good tool...from a design perspective.....annoying.
  • bitterCAMPARI, on 10/12/2007, -2/+3Personally, having something like this on my site makes me feel like im in a popularity contest.
    • smhill, on 10/12/2007, -0/+3Yea, but now that someone made a simple little package, everyone will have one and you won't be popular because you are behind the latest trend.
  • raccettura, on 10/12/2007, -2/+2Nice, but no license mentioned.
    • smhill, on 10/12/2007, -0/+2None needed.

      Visually it is taken from somewhere else. Code wise it so simple that you can't really copyright it. Any more than you can copyright a html table, or a chunk of javascript to make a popup window.
    • AhmedF, on 10/12/2007, -2/+2There is none - read the readme.txt. Use it however you want.
  • wizalt, on 10/12/2007, -0/+2I like a site that can let you know it is double plus ungood
  • Triffid, on 10/12/2007, -1/+2wtf... why is that any different than a pop-up? mouse rollovers shouldn't open anything up that doesn't promptly close when the mouse is rolled off.
    • AhmedF, on 10/12/2007, -1/+1Because a popup steals focus and other issue s:)
  • plue2, on 10/12/2007, -2/+4This crap is so myspace it makes me wanna hurl
  • olego, on 10/12/2007, -1/+6Hasn't anyone heard of CSS position:fixed? Why all the distracting and annoying JavaScript?
    • smhill, on 10/12/2007, -1/+3To words : Internet Explorer.

      (though IE7 does support it, at least the more current beta versions do)
  • pornel, on 10/12/2007, -1/+2Looks crappy when you scroll the page - it's sooo Netscpape 4 style.
    Current browsers have position:fixed for this, and poor old IE has CSS expression().
  • nacs, on 10/12/2007, -1/+2I'm not sure why the author of the blog post didn't mention it anywhere but this is the same system that http://www.opinionlab.com/ created a couple years ago.

    A number of companies (like Adobe) use the opinionlab thing to collect feedback on their site.
    • nacs, on 10/12/2007, -0/+3Just browsed the opinionlab site and apparently they *patented* the [ ] [-] thing that this feedback mechanism uses ( http://www.opinionlab.com/about_this_system.asp )!

      I hate the way the whole patent system works but actually it looks like opinionlab patented and trademarked a bunch of things that the linked article uses.
  • flammable, on 10/12/2007, -0/+2It is a good script and very easily customised. However, I do not think that user feedback in the form of "Excellent, Good etc...." is very good. I would be more interested in finding out what they would like to be added to the site, what they like best, if they like the design, if it is updated enough etc....

    That being said it is a good script, hopefully the author will keep updating it.
    • AhmedF, on 10/12/2007, -1/+2Our entire goal was to make it simple - unfortunately too many sites/scripts now suffer from excessive bloat. I am thinking of changing the way the feedback link moves (eg make it appear/disappear instead of following you) and adding the ability to submit comments. Other than that I think its just fine :)
  • Alegis, on 10/12/2007, -0/+2very nice, I like this one a lot and remembering it for future projects.
  • f00xx0riz3r, on 10/12/2007, -0/+2Who the hell tought of making this from right to left instead of left to right.. crazy..
  • Switch22, on 10/12/2007, -2/+2Sweet, AJAX http://ajax.ytmnd.com/
  • uacheesehead, on 10/12/2007, -2/+1uh.... doesn't work in IE6, even. shows up on the bottom left, and then nothing happens when you hover over it. no way is this useful when you're not displaying it correctly to most users...

    not that i prefer IE, but it should be common sense to test anything out with it if you're going to put it on a website
  • j4s0n, on 10/12/2007, -1/+3funny, for some guys, that don't like it, then don't use it. Simple concept. ;)
  • Toop, on 10/12/2007, -1/+2Nice...I like how it doesn't lag/stop like adobes!
  • boxfan, on 10/12/2007, -1/+1I digg it but I think opinionlabs will come a knocking because of their patent on the design of the crosshair.
  • htns, on 10/12/2007, -1/+3I'd have to disagree with the crowd on this one and say that it's annoying.
  • mcstephen, on 10/10/2007, -0/+0sonystyle.com is amazing in thier ajax implementations. Good design. Any developers working for sonystyle please mail to stephen.joey@consultant.com
  •  

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