Positive users are excited about Mercury's new AI Command agents automating banking tasks, while negative users worry about security risks and call for fixes to basic features like fraud protection.
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Mercury Command is live.
AI built directly into your Mercury account that completes financial work. Natural language, real actions, and you approve everything.
This is how banking* works now.
2/ In Command you can:
a) Run agentic workflows for invoicing, categorization etc b) Send payments and issue cards c) Get insights on your business d) Connect to human support when you need it
1/ Today we are launching @Mercury Command - the future of agentic banking.*
Command lets you kick off AI agents to do work, while staying in full control, all with human support integrated.
4/ Command brings complex UX into AI interfaces.
Command triggers graphs and other complex UX components from the Mercury app.
This can give you the best of UX components and text.
3/ Command keeps you in control.
The AI can never trigger actions on your account, it can only prompt users with actions that are then deterministically fired off by the user.
7/
Available at your dashboard here https://app.mercury.com/command
We are just getting started here! Let us know what else we should do here.
* While we’ve received conditional approval to become a bank, Mercury today is a financial technology company, not a bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
6/ Mercury can work with AI wherever you are.
For those that live in Claude Code/ Cowork / Codex we have our CLI + MCP.
For those that live in Mercury Dashboards, now we have Command.
3/ Command keeps you in control.
The AI can never trigger actions on your account, it can only prompt users with actions that are then deterministically fired off by the user.
2/ In Command you can:
a) Run agentic workflows for invoicing, categorization etc b) Send payments and issue cards c) Get insights on your business d) Connect to human support when you need it
6/ Mercury can work with AI wherever you are.
For those that live in Claude Code/ Cowork / Codex we have our CLI + MCP.
For those that live in Mercury Dashboards, now we have Command.
5/ Command is fully integrated to our human and AI support agents.
We will be continuously improving what the AI is capable of but when it can’t solve your problem we have humans (24/7 for business users) to help answer any questions you have.
5/ Command is fully integrated to our human and AI support agents.
We will be continuously improving what the AI is capable of but when it can’t solve your problem we have humans (24/7 for business users) to help answer any questions you have.
4/ Command brings complex UX into AI interfaces.
Command triggers graphs and other complex UX components from the Mercury app.
This can give you the best of UX components and text.
@AbhiGutgutia @mercury The AI never triggers an action, user has to submit any write action
@immad @mercury Would love to give you a tour of @llmgateway if interested! (I'm an early Mercury customer, since 2020)
We're SOC 2 type II certified fyi https://llmgateway.io/enterprise
@immad @mercury cool demo but you likely showed the wrong use case. It's much easier to just click on Users > Add New than sit around and wait for AI to think and do its thing.
As much as I love @mercury I would never use this to invite users, issue credit cards, make payments, etc. Those are highly sensitive and deterministic actions that I would never entrust to a probabilistic system.
Getting insights on my spending or getting help, sure. But that's it!
@immad @mercury 10x my account balance this month, make no mistakes
@immad @mercury Dope!
@immad @mercury I would rather Zelle work than any of this.
@immad @mercury Incredible!
@immad @mercury Love this. Keep pushing
@immad @mercury congrats, you're already killing it, but this is huge!
@immad @mercury Really like this @immad
@immad @mercury @nicolenotdunn
@immad @mercury Word to the wise: Mercury’s fraud protection is non-existent. Go with Ramp if you care about credit card fraud protections.