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GoDaddy whacked by DDoS attack

cbronline.com — The Go Daddy Group Inc has been hit by a massive distributed denial of service attack that took down many of its customers' websites and other services for several hours.

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  • Jericon, on 10/12/2007, -0/+48I find it disheartening that there are 14 articles listed which talk about GoDaddy's sites going down, most of which blaming DST, yet only one thus far that mentions the true issue. Dugg.
    • gldfshnpcklejar, on 10/12/2007, -13/+45They deserve it, with their vile marketing practices. Especially the buying up of sites after you search their site to see if it's available.
    • Kazbaeden, on 10/12/2007, -11/+27100% agree with gldfshnpcklejar. When I saw this news, I danced down the street, humming a joyful tune. I'd like to shake the hand of the individual responsible, maybe even give him a medal.
    • Yarnage, on 10/12/2007, -17/+9@gldfshnpcklejar, you idiot. GoDaddy doesn't register domain names you search for. OTHER registers do this and GoDaddy was one of the ones who reported several others.
    • TheBarge, on 10/12/2007, -2/+16@Yarnage

      Correct. They just wait for their high-traffic customers who used them as a registrar to forget to reregister their domains with GoDaddy so they can snap them up and place their GoDaddy pages there instead. Here's the webhostingtalk thread from customers discussing (ranting) the downtime:

      http://www.webhostingtalk.com/showthread.php?t=590476
    • iloveroundtable, on 10/12/2007, -12/+3http://www.prolexic.com/
    • Kazbaeden, on 10/12/2007, -2/+5@Yarnage

      Sure, which is why a domain I searched for on godaddy is now the home of a godaddy branded parked page.
    • sufferingant, on 10/12/2007, -4/+2The title reminded me of Super Troopers.

      Rabbit: [lifting soap out of coffee] Oh, look, a bar of soap.
      Farva: Oohoohoh *****. I got you good, you *****!
    • essjay, on 10/12/2007, -1/+7Go Daddy won't just screw you over domains, they'll screw you with hosting as well. My site got to the digg front page, visits went up, Go Daddy *took it offline* and didn't even tell me! That's despicable customer service. How can I move hosts or throttle the traffic if i don't know they've taken the site down. And it took multiple support tickets to even figure that out.
    • kyote, on 10/12/2007, -3/+2@gldfshnpcklejar: do you have any proof that they do that? or are you just parroting?
  • conradovina, on 10/12/2007, -4/+32To me, the real, deep, issue is their poor tech and customer support. They are gaining a lot of bad publicity, and thus, enemies.
    • mariusaz, on 10/12/2007, -3/+9Aparently they have some kind of labor dispute going on as well. I saw people outside of their Scottsdale office holding up signs on my way to Costco.
    • CaptRR, on 10/12/2007, -0/+6I am guessing those weren't the ones in marketing. Everyone wants to work in marketing after all.
  • schnoggi, on 10/12/2007, -5/+20***** GoDaddy, they've been complete ***** with all their power, would be swell to see them disappear.
  • Akaji, on 10/12/2007, -4/+13Were I wearing a hat right now, it would be off to whomever did this. GoDaddy needs to be brought down. If they aren't going to follow the law by following through on their contracts, why should anyone follow the law in their dealings with (or attacks on) GoDaddy?
  • fober, on 10/12/2007, -1/+55Is the girl in the commercials ok?
  • tOnybOgs, on 10/12/2007, -2/+37Does anyone else find it funny that the majority of Digg users seems to hate GoDaddy, and yet Kevin Rose was featured in their superbowl commerical?
    • Lax32, on 10/12/2007, -4/+40What kind of man would turn down being in a superbowl commercial with hot women by a company that pays you big dollars to do a 20 second ad on your podcast?
    • tekz0r, on 10/12/2007, -11/+5great job pointing that out, now everyone's gonna start loving godaddy
    • mariusaz, on 10/12/2007, -5/+2I would say a majority of digg users have a clue.
    • zdislaw, on 10/12/2007, -1/+17Kevin wasn't just clocking time with hotties, he was lending his credibility to GoDaddy. And he and Alex don't simply read advert text from GoDaddy on the Diggnation podcast; They go out of their way to talk up how great GoDaddy is. In their own words. Over and over and over.
    • kyote, on 10/12/2007, -0/+5@zdislaw: I'm surprised you didn't get dugg down into oblivion for daring to speak ill of kevin. ;)
  • 298th_Scat, on 10/12/2007, -2/+3That was the suck when they went down. Several of my domains went with them. This was the second time I have had a problem with them, but truly it only takes one like this to make you want to switch.. Other then this crap I still prefer them over many of there ridiculously priced competitors.
    • zeromancer, on 10/12/2007, -0/+1it's weird to see 'the suck' instead of 't3h sux0rz' ... hurts my head a little. bit confusing too.
  • skoops, on 10/12/2007, -2/+4...and now I cannot login into their control panel... it just keeps telling me that there's no account with my username...
  • dampeal, on 10/12/2007, -0/+8Yeah thre of my sites were done for most of the day, even the GoDaddy main site was down as well, I couldn't get through to support to find out what the problem was, but I finally got an email though in the afternoon and got a response a couple hours ago, here's the response from them:


    Thank you for contacting Online Support.

    On March 11, some of our Go Daddy services came under significant and sustained distributed denial of service attacks resulting in intermittent disruptions of various services, including shared hosting and email.

    After 4-5 hours of intermittent disruptions of various services, including shared hosting and email, the attack was contained.

    Go Daddy has made and will be continuing to make significant investments in our information security infrastructure to protect from these shifting types of attacks.

    Please let us know if we can help you in any other way.

    Thank you,

    Bob B.
    Online Support Technician
    • adml_shake, on 10/12/2007, -2/+2It was probably just a group of people they screwed over and/or pissed off for various reasons. They seem to have a lot of enemies around the net.
    • conradovina, on 10/12/2007, -0/+1Lucky you! Look at the reply they sent me:

      http://www.methegeek.com/?p=31

  • felchdonkey, on 10/12/2007, -8/+7Another reason I don't mind paying the extra few bucks a year to use Network Solutions. When it's my domain we're talking about, I'd rather know it was safe than save ten or twenty bucks over the course of a year.
  • brasso, on 10/12/2007, -5/+6Godaddy sucks... too bad this also affects their customers, but maybe it could make some of them to think about switching to another host.
  • jcaino, on 10/12/2007, -0/+6ok, that's really, really sad.

    most hosting companies that have any number of high(er) profile sites will experience attacks like this from time to time. the difference is how quick their support team responds. In a DDoS, there's not much you can do about getting the site(s) that are being attacked back up, but you can make adjustments at the routing level to fix traffic flow and therefor server load.

    i've seen a couple of DDoS attacks go down, causing minimal effect to customers with another service.
  • dagr8tim, on 10/12/2007, -7/+3I was going to reg a .info domain with them because I was drawn in by the $.99 reg. I couldn't complete the transaction and they kept pushing a .com for $8.99. I finally said ***** em and registered a .com with the same name with 1and1 for $5.99.

    I hope this is the end of their crappy service.
    • SamL, on 10/12/2007, -0/+10Ummm, complaining about godaddy's service, so you moved to 1and1 ? Can I mod you +1, Funny?
    • adml_shake, on 10/12/2007, -1/+2I can't say that 1 and 1 is any better, I signed up for one of their deals too. Then the next months bill had almost doubled after they started charging me all kinds of service fees I didn't sign up for, and the full price of the service package I got instead of the reduced 6 month deal that I had signed up for. After repeated calls and emails I finally just had the debit card I used to pay them with canceled and told them to go F off.
  • tower31, on 10/12/2007, -4/+5Can you say KARMA....
  • Travisx2, on 10/12/2007, -10/+6DDOS?? Is that what we are calling TDE(TheDiggEffect) now?
  • akey, on 10/12/2007, -2/+7You may not like godaddy, but being glad that a bunch of random user's websites were taken down isn't cool at all. A lot of people don't like the leadership of the US, would you be glad if we all get attacked? You're lumping their customers ideologies in with their CEOs, and I can guarantee 99.9% don't have a clue about Parsons or what he stands for.
  • kasted, on 10/12/2007, -7/+2All of my domains work fine, and this is why i have my domains in 1 place, and hosting i another place.

    [self promotion of site working with godaddy]
    http://bloglessons.net/
    [/self promotion of site working with godaddy]
    • micahman, on 10/12/2007, -0/+3"Internal Server Error
      The server encountered an internal error or misconfiguration and was unable to complete your request.

      Please contact the server administrator, webmaster@bloglessons.scott-m.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

      More information about this error may be available in the server error log.

      Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

      That is what I got when I clicked the "Start Making Money" button at 4:38 PST. Guess your site got pwned too.
  • Mr.Chainsaw, on 10/12/2007, -1/+4Bluehost got Ddos'd once every other month.
  • gauntalus, on 10/12/2007, -3/+1I was trying for most of the day to update my DNS information but couldn't, I wonder if this is why :/
  • whackaxe, on 10/12/2007, -0/+6I wonder what Kevin and Alex are going to say when they get to the "right, sponsors! ok, GoDaddy..." part in next week's diggnation...
  • RichardAZ, on 10/12/2007, -1/+2One of my sites was down on Sunday. I thought the world was coming to an end :)
  • Wojek, on 10/12/2007, -1/+270kpps, that's it? Time to upgrade those 386's
  • lowerdown, on 10/12/2007, -1/+8that is what happens when you steal peoples domain names, and do it to the wrong person.
  • majikstreet, on 10/12/2007, -2/+1godaddy sucks... it sucks about this though -- customers don't deserve this.
  • SaTaNKiLLeR, on 10/12/2007, -3/+0And i was one of them http://dodigg.com/
  • jerryparid, on 10/12/2007, -0/+1Damn, that must be a huge bot net. I wish I had that much to nail Hal Turner.
  • asshopo, on 10/12/2007, -0/+1Nice. My breakfast yesterday was iterupted 40-50 times with pages about our customers sites not working with our software. Good to know it wasn't actually my fault :-D.
  • Hawker400, on 10/12/2007, -0/+1I have several sites with GoDaddy and have never really had a problem with them. That being said, I'm definitely going to switch to a different hosting company once my hosting account is due.
  • K4P741NxKRUNCH, on 10/12/2007, -1/+5"His team is poring over packet captures to see if they can determine the source or motivation."
    Packet captures show motivation?

    What I really want to know though is how they can manage to have packet captures running constantly so that they can go pick back through them (with the number of packets a day in the billions) but yet they don't have some sort of DoS attack alert when the number of packets a second exceeds a certain level. Poor planning??
  • Spinfusor, on 10/12/2007, -0/+1My website was fine, but my email was down for a few hours.
  • xJVz, on 10/12/2007, -2/+4Hmm, maybe GoDaddy should have stuck with their old Apache servers? Apparently IIS isn't up to the task of sustaining a DDoS attack the way Apache is...
  • wiiboy, on 10/12/2007, -3/+2www.sogreg.com was not loading at all to day but i call godady and they fix it over the phone godady your rock oooo and digg you rock 2 but not as much as google and youtube and xtube
  • iluhaSmak, on 10/12/2007, -1/+0hungry hackers get his piace of swetty
  • iluhaSmak, on 10/12/2007, -1/+0hacker get his black minds about
  • bl4h, on 10/12/2007, -0/+1so thats why my domains were down....

    and btw it was the name servers that were down, i host my own websites but let godaddy handle the dns. so no, ISS has nothing to do with it
  • EricJ2190, on 10/12/2007, -1/+2Alright. Not funny. Who dugg GoDaddy?
  • Slugo, on 10/12/2007, -1/+5I have a couple domains & hosting with GoDaddy and have only good things to say about them. Over the last couple years I have had to call them for things and was never put on hold more than a minute to switch departments. In fact when I signed up for their hosting "They called Me" to ask if all is going well and if I needed any help with anything.
  • ch28kid, on 10/12/2007, -1/+1so much for the 99% up time.

    such BS!
  • Tomson74, on 10/12/2007, -1/+1man u guys just bitch about everything
  • ascott9, on 10/12/2007, -0/+3I have to say I have had a pleasant experience with godaddy. The phone tech support seems to be competent and they are fast to fix hosting issues. I also let a domain expire and after the hundreds of emails warning me they even called to make sure that I wanted to let it expire. Pretty good service to me. It also wasn't sneaky like everyone makes it seem to be.
  • heartcxre, on 10/12/2007, -0/+2GoDaddy hasn't let me down either. I was in fact very surprised that they were down, as I thought it was (like many others) my own fault. 99% uptime is still a guarantee I know they will always fulfill.

    It's like WalMart in a sense.. It's fairly cheap, very convenient, yet a devil in the eyes of many consumers. GoDaddy is extremely cheap for domains and hosting, yet a devil in the eyes of many web developers.
  • meshman, on 10/12/2007, -0/+1B-b-but some blogging jackass said it was DST. You mean, we can't trust blogging jackasses anymore?
  • DoubtfulSalmon, on 10/12/2007, -1/+1DDoS? GoDaddy? Cool. It couldn't have happened to a nicer (or more deserving) company.
  • mcottone, on 10/12/2007, -1/+1FIRST, EVERY COMPANY HAS IT'S STRONG POINTS AND WEEK POINTS.
    SECOND, EVERYONE HAS THIER OWN REASONS TO LIKE OR NOT TO LIKE A COMPANY SUCH AS GODADDY.
    THIRD, IF YOUR AN IT PROFESSIONAL, AND YOUR WORK WITH WEBSITES ON A DAY TO DAY BASES YOU'LL KNOW THAT GODADDY IS ONE OF THE TOP FIVE PLACES YOU CAN GO TO TOO HAVE YOUR COMPANY'S WEB SERVICES HOSTED AT. AND FOR $6.99 A MONTH WHAT ARE YOU PEOPLE BITCHING ABOUT.

    GODADDY HAS BEEN GOOD TO ME FOR THAT LAST 6 YEARS AND I HAVE MANY WEB SERVICES WITH THEM.....
    CUSTOMER SERVICE ROCKS TOO...
  •  

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